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Include your email address to get a message when this question is answered. If a driver or delivery person has an issue with signing in to or going online to their account, they should contact Support rather than creating a duplicate account. Do you drive for Uber or Lyft? It might be only temporary and you just have to update your account information to get online again. If you would like to change your tip amount, see this help article: If you dont believe the charge youre seeing is an authorization hold and you would like us to review it, please provide the details below: The charge amount is identical to the upfront price you saw when requesting. This may include certain actions you may take outside of the app, if we determine that those actions threaten the safety of the Uber community, or cause harm to Uber's brand, reputation, or business.". Read the. Why the Uber company does not protect us about false accusation? Account Hold: Deposits that are delayed before being credited to an account, such as deposited checks that are drawn on foreign or out-of-state banks. wikiHow is where trusted research and expert knowledge come together. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/0\/01\/Use-Uber-Without-a-Credit-Card-Step-1-Version-2.jpg\/v4-460px-Use-Uber-Without-a-Credit-Card-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/0\/01\/Use-Uber-Without-a-Credit-Card-Step-1-Version-2.jpg\/aid7848444-v4-728px-Use-Uber-Without-a-Credit-Card-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"