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Sucked up a ton of my time, and was unpleasant. Coming soon - LEGOLAND Japan and LEGOLAND New York! Luckily one of the other workers could see my stress and frustration at this moment and offered to watch it. However if you have spam filtering on your email account, our email might not reach you. (c) Accepting the cancellation, in which case you will receive a full refund minus the non-refundable Trip Protection Plan or Flexible Cancellation fee. I would like to use my ticket cancellation coverage to obtain a refund on my unused park tickets? >> Buy now. Admission tickets and vouchers purchased for LEGOLAND California Resort are only redeemable at LEGOLAND California, LEGOLAND California Water Park, and SEA LIFE Aquarium Carlsbad, respectively. Hold on to the ticket you scanned to enter the Park on your original visit. LEGOLAND Florida Resort is a multi-day vacation destination built for kids! Tickets and Extras are non-refundable once issued, but may be used up to one year from the original reservation date. My advice - if you book here, be very certain that you are going, because canceling is an insane pain in the butt; and make sure to pay the $25 flexible cancellation fee in any event, in case someone gets sick etc. In the event of cancellation, all monies are forfeited. All LEGOLAND Pass Members will receive direct mail and emails from time to time. All bookings must be made online via the Site. Your booking will be confirmed by a confirmation number, we will reconfirm your purchase by email. Tickets and Extras are non-refundable once issued, but may be used up to one year from the original reservation date. Enjoy selected benefits and discounts. Pre-booking your tickets is simple, just follow the 5 easy steps below: Choose your pass below. You must also write to our Guest Services Team at the address listed below within 28 days of the end of the visit to the attraction, giving your confirmation number and full details of your complaint. The customer service is always exceptional, esp in the Hotel. LEGOLAND Resort Hotels and select partner hotels resort fee and parking due upon arrival. You must take the e-ticket with you or you will not gain entry. Similarly, admission tickets and vouchers purchased for LEGOLAND New York Resort are only redeemable at LEGOLAND New York. there was nothing he did not find fabulous. 1. Located in the heart of Central Florida, just 45 minutes from Orlando and Tampa, the resort includes an interactive, 150-acre theme park with more than 50 rides, shows and attractions inspired by popular LEGO brands and characters, LEGOLAND Water Park and a world-famous botanical garden. However, LEGOLAND Vacations makes no warranties or representations as to the accuracy of the information. Come play your part at LEGOLANDCalifornia Resort, located just 30 minutes north of San Diego and one hour south of Anaheim. The Site is owned and operated by the LEGOLAND Parks. The use of these images by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Terms and Conditions. Directions should be used in conjunction with an up-to-date map. Getting into the park extra early was a wonderful benefit! We cannot accept any liability or associated costs if you are refused entry onto transport or into the attraction country as a result of failure to carry correct documentation. As soon as you cancel, your unique confirmation number and e-ticket(s) will become void and non . LEGOLAND Billund Resort is Denmarks most famous and popular amusement park for families and children of all ages. No cancellations or modifications are allowed within 5 days of arrival. Step into the playful world of Peppa Pig for the ultimate adventure! Legoland Malaysia Water Park Ticket Price. Heated, resort-style pool. 5.3 Service changes that have been accepted by LEGOLAND Vacations may lead to an increase in the total price. If I buy a one-day ticket, can I add on a second day at the Park? LEGOLAND Vacations also assumes no responsibility and shall not be liable for any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, data, text, images, video, or audio from the Site. (s20), LEGOLAND ApS | stvej 10 | DK-7190 Billund | VAT: DK36887613, Step into imagination and discover the LEGO magic everywhere, LEGOLAND bids cool princesses, brave dragon knights and mad wizards welcome. Prices, times and schedules subject to change without notice. 5.1 If a customer has chosen to include the Trip Protection Planoption, cancellation and/or reservation changes may be made no later than 4 P.M. EST, 5 days prior to arrival. We will do so as soon as we become aware of the error. The operator of the LEGOLAND California Resort reserves the right to alter, close or remove goods, services, and attractions without prior notice for technical, operational, or other reason. . 8. How can I modify my park reservation? All Rights Reserved. We reserve the right to correct errors in both advertised and confirmed prices. H. Directions: Please make sure you have directions to the accommodation listed on your booking confirmation. 3.8 In the event you are dissatisfied with any products or services purchased from LEGOLAND Vacations, we ask that you contact us as soon as reasonably possible by telephone or email using the contact information listed below. If cancellation occurs after 4 P.M. Eastern Time 5 days prior to your scheduled arrival date or in the event of a no-show, then all monies are forfeited. The voucher value does not expire. AED295 per person. As we continue our efforts to align with the State of Californias guidance for theme parks, the Resorts health and safety procedures may change. Sign up to receive our awesome email newsletters, including all the latest news and exclusive offers! LEGOLAND Vacations reserves the right to cancel reservations due to lack of valid credit card and/or deposit. If we have to make a significant change or cancel, we will tell you as soon as possible. Cancellation Policy for Guests who decline Trip Protection Plan and for Reservations made within 5 days of arrival: If you made your booking within 5 days of arrival or you declined to purchaseTrip Protection Plan, no cancellations, changes or refunds are allowed. The kids loved it and so did we! If there is time to do so before departure, we will offer you the choice of the following options:(a) accepting the changed arrangements or(b) purchasing an alternative ticket offer. a force majeure' event as defined in Section III(B)(7) above. 2020 The LEGO Group. With more than 60 rides, shows and attractions, it's an interactive, hands-on theme park experience for families with children 2 - 12. (6) You must provide ourselves and our insurers with all assistance we may reasonably require. The price of your booking(s) will be confirmed at the time of purchase. 14. The wall art and specifically in the elevators are in disrepair. By using the Site, you signify your consent to these Terms and Conditions. Any goods, services, or attractions expected to remain unavailable for prolonged periods are normally identified in postings at the park gate. Plan Your Next Rafting Trip with OARS. Water Park opening hours: 10:00 - 18:00. The LEGOLAND Castle Hotel features Knights & Dragons, Wizard and Princess themed rooms. If you wish to cancel only some of the Passes after the initial twelve (12) month period, you may do so by calling LEGOLAND at 760-786-0034 or emailing experience@LEGOLAND.com. No cancellations, changes or refunds are allowed within 5 days of arrival. In all cases, our liability for significant changes and cancellations is limited to offering you the above mentioned options. We are thrilled to hear that we were successful in providing you and your family a memorable experience. No refunds will be given in those circumstances. We are always pleased to hear that both the children and the adults enjoyed the LEGOLAND Hotel. Please feel free to browse the Site. There may be additional charges for other goods, services, and attractions not included in the travel package purchased. What will you do first? Gulf Beaches. Purchase of cancellation protection can be annulled within 14 days of the conclusion of the agreement. How to book your tickets. If cancellation occurs less than 5 days prior to scheduled arrival date, then all monies are forfeited. 2. You will need to present your e-ticket at the appropriate entrance to gain entry. Find the complete coverage of Legoland Discovery Centre Dallas 2023 to save hard-earned money today. 3.5 Only those persons expressly named in the contract with LEGOLAND Vacations may utilize the accommodations purchased by the customer. starting from. Similarly, admission tickets and vouchers purchased for LEGOLAND New York Resort are only redeemable at LEGOLAND New York. Awesome Awaits. Pacific Coast Beaches. If cancellation occurs more than 5 days prior to scheduled arrival date, then deposit is refunded, less the full Trip Protection Plan fee. This means that if you wish to annul the purchase of cancellation protection, you must inform LEGOLAND ApS of same within 14 days of having made the purchase. Redeemable on the chosen date during regular season 2023 (March 25 - Nov. 5, 2023) Please note: Ticket sale on site according to availability. The confirmation will be sent to the email address which you enter/provide at the time of purchase. Your email confirmation will serve as proof of payment of that portion of your booking required to be paid at the time of reservation. Thank you for pointing out the customer service you received at the hotel, our staff is honored to have received an exceptional rating from you!As you mentioned in your review, our hotel does experience a high number of visitors and therefore it is critical for us to do a better job maintaining our hotel looking fresh and clean at all times. With so much fun, speed and action for the whole family, is just one day enough? In the event of cancellation or no-show, all monies are forfeited. It is your responsibility to ensure all members of the party are in possession of all necessary travel and health documents before departure. 668 DKK. The operator of the LEGOLAND California Resort, the operator of the LEGOLAND Florida Resort, and the operator of the LEGOLAND New York Resort respectively reserve the right to alter, close or remove goods, services, and attractions without prior notice for technical, operational or other reasons, and no refunds will be given in those circumstances. Contact us immediately if any information on the confirmation appears to be incorrect or incomplete as it may not be possible to make changes later. Cancellation by you:Should you or any member of your party need to cancel your purchase once it has been confirmed, the cardholder must immediately advise us. starting from. In any event, you the holiday residence tenant must immediately inform LEGOLAND ApS and return the rental contract together with the documentation requested in item Special conditions above. Up to three (3) Complimentary Guest 1-Day 3-Park Day Admissions per select Annual Pass when you pay in full at the time of purchase ^^. Payment: The payment of the total price of the trip will be dueaccording to the payment terms disclosed at the time of booking. Conditions of Suppliers:Many of the services which make up your visit are provided by independent suppliers. Reserved Seating at select LEGOLAND Florida Resort Theme Park shows (based on availability), NEW! But rooms are incredibly expensive for 1 night and nostalgia wears off after a couple visits. In the absence of printed tickets, the operator of the theme park may either require a supplementary payment or refuse admission. LEGOLAND Resort Hotels and select partner hotels resort fee and parking due upon arrival. Any such additional amounts will be due as described in Section III(B)(2), above. If you choose to pay the 50% deposit, your credit card will be automatically billed the balance due 21days prior to your scheduled arrival date. Any changes to your reservation are subject to availability and new prices may apply. LEGO, the LEGO logo, the Brick and Knob configurations, the Minifigure and LEGOLAND are trademarks of the LEGO Group. Buy 1 day ticket. LEGO, the LEGO logo, the Brick and Knob configurations, the Minifigure, NINJAGO and LEGOLAND are trademarks of the LEGO Group. Please note that the LEGOLAND Vacations Trip Protection Plan is not a typical travel insurance. E. Conditions of Suppliers: Many of the services which make up your visit are provided by independent suppliers. There are six other LEGOLAND Parks in the world - LEGOLAND Billund in Denmark, LEGOLAND Windsor outside of London, LEGOLAND Florida in the U.S., LEGOLAND Deutschland in Germany, LEGOLAND Malaysia and LEGOLAND Dubai. Teacher Appreciation Days Discount Tickets 2023. 3. If cancellation occurs by 4 P.M. EasternTime 5 days prior to scheduled arrival date, then deposit is refunded in the original form of payment, minus the non-refundable Flexible Cancellation fee. If you would like additional protection, contact your usual insurance company to arrange more comprehensive insurance. Jun, 05, 2022 2. Full day access. What are the standard ticket prices to LEGOLAND California Park and Water Park? Do I have to pay for a child aged 2 or under? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. (3) We also will not be responsible for any services which do not form part of our contract. Cancellation Policy for Reservations on a Promotional Rate: No cancellations, changes or refunds are allowed. $149.99. 13. Confirmation that a special request has been noted or passed on to the supplier or the inclusion of the special request on your confirmation invoice or any other documentation is not confirmation that the request will be met. Come play your part at LEGOLANDCalifornia Resort, located just 30 minutes north of San Diego and one hour south of Anaheim. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. LEGOLAND FLORIDA RESORT is part of Merlin Entertainments Ltd. If cancellation or no-show occurs then all monies are forfeited. LEGOLAND Vacations will accept credit card payments for reservations made online and by telephone. We do however understand that due to some circumstances, you may need to change the date of your visit. All Annual Passes are subject to any applicable exclusion dates. What are the standard ticket prices to LEGOLAND California? LEGOLAND CALIFORNIA RESORT and SEA LIFE are part of Merlin Entertainments Ltd. Legos everywhere and cool room decor! However, this does not apply if protection is purchased less than 30 days before the start of the stay. With more than 60 rides, shows and attractions, it's an interactive, hands-on theme park experience for families with children 2 - 12. Reserve N Ride tickets do not give choice of seating and may still incur a wait time. Copies of the relevant parts of these terms and conditions are available on request from the supplier concerned. Please note, the above options are not available where any change made is a minor one. Your email confirmation will serve as proof of payment for your attraction ticket. MERLIN ENTERTAINMENTS SHORT BREAKS, LLC. Come play your part at LEGOLAND California Resort, located just 30 minutes north of San Diego and one hour south of Anaheim. Prices subject to change without notice. The phone in our room did not work and you can tell carpets and tile in the bathroom are getting very worn. She was pretty rude and short - I asked her to confirm my email address when she said she'd be sending the cancellation confirmation, and she heavily sighed, put me on hold, came back and told me it was "my name at gmail," then promptly hung up on me even though I was in the middle of asking her repeat the actual email address. If cancellation occurs more than 5 days prior to scheduled arrival date, then deposit is forfeited. 3.1 The exact scope of the contractually agreed services is defined by the service descriptions provided at the time of booking and in the booking confirmation. 4.4. Sea Life opens everyday: 10:00 - 18:00. There are six other LEGOLAND Parks in the world - LEGOLAND Billund in Denmark, LEGOLAND Windsor outside of London, LEGOLAND Florida in the U.S., LEGOLAND Deutschland in Germany . The use of these images by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Terms and Conditions. 2. We hope you've been practicing your cannonball! There are likely to be some seasonal special offers and in some circumstances prices may vary. It is in the interest of everyone at our Attraction to comply with the safety measures that have been put in place. EUR 99. LEGOLAND Monthly Pay Memberships continue on a month-to-month basis after the minimum term of 12 months is met. The LEGOLAND Castle Hotel features Knights & Dragons, Wizard and Princess themed rooms. These are limited to one per household, no exceptions. For security reasons, we are not able to book, change or cancel reservations via email. To Cancel please call us at 888-690-5346. Please feel free to browse the Site. A. Cancellation Policy for Reservations on a Promotional Rate: No cancellations, changes or refunds are allowed. 1. RM189 (Mykad Holders) RM199 (Singapore Residents & International Travelers) Child & Senior Citizen. We thank you for choosing LEGOLAND California Resort as your vacation destination. Payment:Full payment is required at the time of purchase. Once payment is received, room rates are guaranteed unless modified. If you purchase an Elite Annual Pass, which can be used at other Merlin Attractions in North America, including LEGOLAND California and Florida Resorts and LEGOLAND Discovery Centers, these terms and conditions will apply to the use of your Elite Annual Pass at those other locations, and you further agree to be bound by the terms and conditions of those other locations, and any other rules or regulations applicable to the use of your Elite Annual Pass at those other locations, as LEGOLAND may determine from time to time. Neither LEGOLAND Vacations nor any other party involved in creating, producing or delivering the Site is liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to, or use of, the Site. Membership does not guarantee admission during periods of high attendance. artifact uprising everyday photo book; what do the orange bars on the graph represent? B. . After 5 separate phone calls trying to reach anyone, with a roundabout dialing process, all 5 phone calls stating they had "higher than average call volume" (but that you cannot cancel online), I finally reached someone. 2021 The LEGO Group. Vouchers are only redeemable for LEGOLAND Vacations hotel or hotel and ticket packages; cannot be redeemed for standalone tickets, retail, or other products. Age 3-11 years and 60 years+. This year was 1/2 hour and no one was checking the silly button that the kids got (which I held onto because they would of lost them with no way to attach to their clothes properly). Once payment is received, room rates are guaranteed unless reservation is modified. FREE breakfast daily**. LEGOLAND will continue to collect all monthly payments due under this Contract, including the monthly payment for the Passholder whose Pass has been suspended, during any such period of suspension. Admission tickets and vouchers purchased for LEGOLAND Florida Resort are only redeemable at LEGOLAND Florida, LEGOLAND Florida Water Park, and SEA LIFE Aquarium Orlando, respectively. . Payments will be debited against the account according to the option chosen at the time of booking. You will be the first to know when we release our lowest Annual Pass price of the season! One UK Ltd/Hasbro LtdPeppa Pig created by Mark Baker and Neville Astley, Advance purchase prices. Rain or inclement weather may require us to temporarily close or suspend some of our rides and attractions. Restricted dates apply (March,June & December). 2020 The LEGO Group. Cancellation Policy for Guests who decline Trip Protection Plan and for Reservations made within 5days of arrival: If you made your booking within 5days of arrival or you declined to purchaseTrip Protection Plan, no cancellations, changes or refunds are allowed. If cancellation occurs after 4 P.M. Eastern Time 5 days prior to scheduled arrival date or in the event of a no-show, then all monies are forfeited. LEGO, the LEGO logo, the Brick and Knob configurations, the Minifigure and LEGOLAND are trademarks of the LEGO Group. Ok yes, I HAD to leave my purse with a complete stranger. The staff were all amazing & lego trading was really fun! Please check at the entrance to the attractions for the restrictions, which apply in all cases. Parking:Parking is always at the vehicle owner's risk. ST40684. Please note that some of the jurisdictions may not allow the exclusion of implied warranties, so some of above exclusions may not apply to you. Short Breaks - Contact Us. No modifications are allowed within 5 days of arrival. I would like to cancel my booking? Force Majeure:Except where otherwise expressly stated in these booking conditions, we regret we cannot accept liability or pay any compensation where the performance or prompt performance of our contractual obligations is prevented or affected by or you otherwise suffer any damage or loss (as more fully described in clause 9 (1) below) as a result of "force majeure".